This job for IT Operator (Systems Admin)-Gibraltar was posted on 1/5/2009 3:33:03 PM by Wemploy
Role
To perform the day-to-day operational activities.
To ensure the service levels and business operational needs are met 24 x 7, 365 days of the year
To co-ordinate service desk activities out of hours.
To provide remote hands support for the data center requirements (backups media rotation, physical HW installation, contractors accompaniment)
To ensure the physical and logical security the office premises
Principal accountabilities
IT delivery, quality and availability
Hardware and software installation, maintenance, troubleshooting and inventory management.
Managing office servers and services (printers, scanners, file servers, shredders)
Managing the office internal network and firewalls (Data and voice).
Providing support for all the IT services to the office clients locally and remotely.
Managing it stock (toner, drum kits, keyboards, mouse, monitors, memory kits)
Telephony operations such as installing/replacing telephones and Blackberry and Video conferencing facilities.
Liaising with 3rd parties where necessary
Assisting to the UK IT team with the data center physical support requirement.
Escalation and liaison with incident teams when required.
Following ITIL process for service desk duties out of hours.
Customer Service and Relations
To provide out of hours Service Desk functionality
And any other work requested to be carried out from time to time.
Qualifications, skills & experience
Essential:
At least 2 years experience as Windows and MAC SysAdmin
Knowledge of PC O/S and builds winXP and Vista
Knowledge of PC parts installations (boards, memory chips, PCI cards)
Knowledge of backup and restore techniques and technology
At least 2 years experience with active/passive network equipment
A practical 1 years UNIX (Desirable!) and Windows experience
A practical 1-2 years Juniper firewalls experience
Working knowledge of ITIL processes
Ability to work alone or as part of a team, and ability to manage own workload
Highly focused on providing excellent service
Strong communication skills
Willing to travel abroad to the UK, IL and/or any other place as required.
Desirable:
Physical security awareness experience
Degree in IT discipline
An understanding of the bookmaking industry.
Experience with multi culture corporate.
ITIL Foundation Certificate.
Please contact Mark Todd on 00350 200 40080 or apply online at www.wemploy.com
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